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Responsible gaming

Gambling Support Helpline: 1 800 936 625
Online Support: www.gamblingcare.ie

These services offer confidential support, professional advice, and guidance for individuals who may be experiencing gambling-related difficulties or who wish to maintain control over their gaming activity.

Responsible Gambling & Exclusion Policy

At Morris 21 Casino, we are committed to promoting safe and responsible gaming. We provide tools and support options that allow players to manage their gambling behaviour effectively.

Self-Exclusion

Self-exclusion is a voluntary option that allows players to restrict their access to their Morris 21 Casino account for a selected period of time. This feature is designed for individuals who wish to take a break or completely stop gambling.

Once activated, self-exclusion will:

  • block access to your account
  • prevent deposits and gameplay
  • restrict promotional communications

This measure cannot be reversed until the selected exclusion period has ended.

Operator-Enforced Restrictions

In certain situations, Morris 21 Casino may apply account restrictions or suspensions if there is reason to believe that a player’s behaviour may pose a risk to their wellbeing or financial stability.

Such actions are taken in line with responsible gaming policies and may include:

  • temporary account suspension
  • permanent exclusion
  • additional verification checks

Managing Gambling Across Platforms

If you wish to limit your access to gambling beyond Morris 21 Casino, you may need to contact other operators directly.

In Ireland and across the EU, various tools and support programs are available to help individuals manage gambling across multiple platforms.

Requesting Self-Exclusion

To activate self-exclusion or request assistance, you can:

  • contact our customer support team via email or live chat
  • use responsible gaming tools available in your account settings

If needed, support staff can guide you through the process in a confidential and supportive manner.

Additional Support

If gambling is negatively affecting your life, we strongly encourage you to seek professional help. Independent organisations can provide counselling, financial advice, and emotional support.

Responsible Gaming Commitment

Morris 21 Casino is dedicated to:

  • protecting vulnerable players
  • promoting awareness of gambling risks
  • providing tools for safer play
  • complying with Irish and EU responsible gaming standards