Play

Privacy Policy

Morris 21 Casino, together with its affiliated entities, is committed to operating in a responsible, transparent, and lawful manner. We uphold high standards of professionalism, security, and ethical conduct in all aspects of our business.

This Privacy Policy explains:

  • how Morris 21 Casino collects, manages, and protects your personal data in accordance with applicable Irish and EU data protection laws, including the General Data Protection Regulation (GDPR);
  • the purposes for which personal information may be collected, stored, used, and disclosed;
  • when and how this Policy applies during your interaction with our website, services, and gaming platform;
  • how you can contact us regarding your personal data, request corrections, or lodge a complaint.

Collection of Personal Data

We only collect personal information through lawful, fair, and transparent means. All data is used strictly for the purposes for which it was obtained.

Depending on your interaction with Morris 21 Casino, we may collect the following types of information:

  • full name
  • residential or mailing address
  • email address and contact details
  • date of birth
  • identity verification documents
  • account activity and gaming history
  • financial and transaction data
  • communication records
  • device and technical data

To access certain services, including gaming features, you may be required to verify your identity by providing valid identification (e.g., passport or driver’s licence). This helps ensure compliance with legal and security obligations.

Information Collected Directly

In most cases, personal data is collected directly from you when you:

  • register an account
  • use our website or gaming services
  • participate in promotions or loyalty programs
  • contact customer support
  • complete identity verification (KYC) procedures

Information from Third Parties

We may also obtain information from external sources such as:

  • identity verification providers
  • payment processors
  • fraud prevention services
  • publicly available databases
  • regulatory or legal authorities where required

Sensitive Data

We may process limited categories of sensitive data only when:

  • required by law or regulatory obligations
  • necessary for fraud prevention or responsible gaming measures
  • you have provided explicit consent

Legal Compliance

Morris 21 Casino processes personal data in accordance with applicable Irish and EU regulations, including:

  • General Data Protection Regulation (GDPR)
  • Anti-Money Laundering (AML) requirements
  • Know Your Customer (KYC) obligations
  • other relevant financial and regulatory laws

Use of Personal Information

We use your personal data to:

  • verify your identity
  • provide and manage your account
  • process deposits, withdrawals, and transactions
  • deliver gaming services and features
  • improve platform performance and user experience
  • ensure responsible gaming practices
  • detect and prevent fraud or illegal activity
  • comply with legal and regulatory requirements

Marketing and Communications

With your consent, we may use your information to send updates about:

  • promotions and bonuses
  • new games and features
  • events and special offers

Communication channels may include email, SMS, or push notifications.

You can opt out at any time by using the unsubscribe option or contacting support.

Security and Monitoring

We take data security seriously and implement appropriate technical and organisational measures to protect your information.

This includes:

  • secure servers and encryption technologies
  • identity verification systems
  • fraud detection tools
  • access controls and internal data protection policies

We may monitor activity to detect suspicious behaviour and ensure platform integrity.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • enhance user experience
  • analyse traffic and usage patterns
  • personalise content and advertising

Collected data may include:

  • IP address
  • browser type
  • device information
  • pages visited and interaction data

You can manage cookie preferences through your browser settings.

Sharing of Personal Data

We may share your information with trusted third parties, including:

  • payment providers
  • IT and hosting services
  • marketing partners
  • regulatory and legal authorities

We do not sell your personal data.

All third parties are required to maintain strict confidentiality and comply with data protection laws.

International Data Transfers

Where necessary, your data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your information.

Data Protection and Storage

We take reasonable steps to ensure your data is:

  • accurate and up to date
  • securely stored
  • protected from unauthorised access

Access to personal data is restricted to authorised personnel only.

Your Rights

Under applicable data protection laws, you have the right to:

  • access your personal data
  • request correction of inaccurate information
  • request deletion of your data (where applicable)
  • restrict or object to data processing
  • withdraw consent at any time

Requests are typically processed within 30 days.

Complaints

If you believe your data has been mishandled, you may submit a complaint to our support team. We will investigate and respond within a reasonable timeframe.

You also have the right to contact your local data protection authority.

Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Privacy Team
Morris 21 Casino
Email: support@morris-21.com

Policy Updates

Morris 21 Casino reserves the right to update this Privacy Policy at any time. Any changes will be published on our website.

We recommend reviewing this page regularly to stay informed.